Quality Policy
Quality for the Eastern Aircon. is a conformance to customer needs and expectations on time. As a specialized service company, quality is preparation and execution of the job as per the customer’s unique requirements and to their satisfaction.
By constantly improving our processes, we increase our competitiveness to get ahead of competition. This strengthens teamwork and problem solving acumen. It also helps being pro-active in our approach to delivering service right, the first time and every time.
The principles set to achieve our high quality standards are:

  • Customer satisfaction.
  • Motivation and team work.
  • Continuous improvement, check and recheck for the best option.
  • Analyze and evaluate the best solution for the client giving priority to client’s needs, cost effectiveness and trying to minimize risk and hazard to personnel.

Our biggest priority is to maintain client equipment to the highest standards so as to provide the most efficient service by minimizing equipment breakdowns.

Safety Policy
 This policy represents the commitment to Safety Management and applies to all Business Units controlled by Eastern Aircon. The main part of our work is performed on large scale Industrial plants where accidents may have very serious consequences. Therefore health, safety and environment are extremely important factors for us in the execution of our work. Quality management and Health, Safety, and Environment (HSE) are integral elements in our everyday work and thus in our products and services.
The safety program also contends to educate and train employees in current safety issues and practices as well as provide employees with feedback on their individual performances. Through this program, employees will also receive instruction on record keeping requirements in accordance with recognized standards.